Privacy Policy

Welcome to Solmarkt. This Privacy Policy describes how [legal entity](“we,” “us,” or “our”) collects, uses, stores, processes, and shares personal data and other information when you use our platform, including our main marketplace, B2B procurement services, and solar careers portal (collectively, the “Services”).

By accessing or using the Services, you agree to the collection and use of your information in accordance with this Privacy Policy. If you do not agree with any terms of this policy, please do not use the Services.

1. Information We Collect

We collect information that you provide directly to us, information collected automatically, and information from third parties.

• Account Registration Information: When you register for an account (as an EPC, Vendor, Installer, or Job Seeker), we collect personal information such as your name, email address, phone number, company name, professional credentials, and password.
• Job Portal Profile Information: If you use our careers portal as a candidate, we collect your resume/CV, work history, educational details, system scale experience (e.g., kW/MW sizes), design tool competencies, salary expectations, and other professional profile information.
• Marketplace & B2B Procurement Data: We collect transaction details, product specifications, RFQs, bids, quotation messages, and escrow/payment transaction histories.
• Technical and Usage Data: When you visit the site, we automatically log information such as your IP address, browser type, operating system, page views, clickstream data, and duration of visits, via cookies and similar tracking technologies.

2. How We Use Your Information

We utilize the collected information for the following business and operational purposes:

• To operate, maintain, audit, and improve the B2B solar marketplace and career matchmaking Services.
• To process applications and connect job seekers with verified solar employers.
• To facilitate communication between solar buyers, vendors, installers, and job candidates.
• To verify identity, business legitimacy, and prevent fraudulent listings, scams, or security breaches.
• To comply with regulatory mandates, policy approvals, and tax/compliance rules under applicable Indian energy laws.
• To send notifications, alerts, upskilling opportunities, and policy changes.

3. Information Sharing and Disclosure

We do not sell your personal data. We disclose your information only in the following scenarios:

• Between Platform Users: Candidate profile details and resumes are shared with employers when you apply for a job. Procurement and bid details are shared between EPCs, vendors, and installers to facilitate transactions.
• Service Providers: We share data with third-party service providers who assist us in hosting, email automation, database management, and payment gateway processing.
• Legal Requirements: We will disclose information if required to do so by applicable law, regulation, or in response to legally binding requests from public authorities (including the Ministry of New and Renewable Energy (MNRE), state DISCOMs, or judicial courts).
• Business Transfers: In the event of a merger, acquisition, consolidation, or asset sale, user information may be transferred as part of corporate assets.

4. Data Security & Retention

We employ standard technical, administrative, and physical security measures designed to protect your personal data against unauthorized access, loss, alteration, or disclosure. However, no internet transmission or electronic storage is completely secure; we cannot guarantee absolute security.

We retain your personal data for as long as your account is active, or as needed to provide you with Services, resolve disputes, enforce terms, or satisfy legal, tax, or regulatory requirements.

5. Your Data Rights

Depending on your location and context, you have the right to access, correct, update, or request deletion of your personal data. Job seekers may edit or delete their profile information and uploaded resumes at any time directly through the Candidate Dashboard. To request deletion of your account or data, please contact us at the email provided below.

6. India's Digital Personal Data Protection Act (DPDPA) Compliance

Solmarkt processes personal and project data in compliance with the Digital Personal Data Protection Act, 2023 (DPDPA) of India. We collect and process your information solely for the purpose of providing and improving our Services. Under the DPDPA, users (Data Principals) have certain rights, including the right to access their personal data, request correction or deletion, and seek grievance redressal. We do not claim any formal certifications or third-party DPDPA compliance audits.

7. Grievance Redressal

In accordance with the Information Technology Act, 2000, and rules made thereunder, if you have any questions, feedback, concerns, or grievances regarding our data privacy practices, you can contact our designated Grievance Officer:

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any material changes by posting the updated Privacy Policy on this page and updating the “Effective date” at the top. We encourage you to review this policy periodically to stay informed about how we protect your information.

9. Contact Us

For any inquiries related to this Privacy Policy or your data, you may reach out to us at:

Email: [Contact Email]